Summaries of Training/Education:

Dave Luehr, Elite Body Shop Solutions

Ryan Taylor, BodyShop Booster

David Knapp, PPG Refinish

Tony Passwater, AEII
Performance Management for the Collision Repair Industry
This Two-Hour program is designed to provide collision repair owners and managers with
better guidance as to how to monitor, manage, and analyze your business health and
performance.

Key Program Objectives:
 What are the options you should be aware of to better manage and monitor the business performance
 Setting up systems properly
 Common processes often incorrectly
 Monthly closing your books and understanding key performance indicators

Summaries of Training/Education:

Ryan Marrinan, 3M:  

Primer First or Filler First? Straight Answers for Today’s Repair Standards
This session will provide a clear, expert-driven explanation of one of the most frequently misunderstood steps in the refinish and repair process: determining when epoxy primer should be used beneath body filler. As a leading manufacturer in the body filler category with extensive involvement in OEM specification development, we will break down why certain OEMs mandate epoxy primer, why others do not, and how these differences impact repair consistency and long-term performance. The presentation will also address why manufacturer instructions can appear ambiguous and will offer practical guidance to help technicians navigate varying requirements with confidence and accuracy.

The OEM Way

OEM repair information has never been more accessible or more critical. As vehicle design rapidly evolves around advanced materials, complex joining methods, crash energy management, weight reduction, performance, and occupant safety, repair planning must go beyond where to cut or which adhesive to use. A complete repair plan and accurate estimate require understanding the full OEM procedure, selecting the right products, documenting required steps, and capturing labor that is too often treated as “the cost of doing business.” This session will address the real-world challenges repair planners, estimators, technicians, and shop leaders face every day: finding the right OEM information, interpreting it correctly, choosing appropriate repair materials, justifying required operations, and properly billing for the work involved.

David Knapp, PPG Refinish

Joel Adcock, REVV

WCRP 2027 Conference Schedule – Thursday, April 22

• 7:00 a.m. – 7:45 a.m. |Registration & Breakfast –

  Exhibitors Open: 7:00 a.m. to 7:00 p.m.

• 7:30 a.m. – 7:45 a.m.  – Welcome, Intro
  

WCRP Office Staff Training – 

• 8:00 AM – 10:00 AM | Session 1 – David Knapp, PPG/White Belt
• 10:15 AM – 12:15 PM | Session 2 – Dave Luehr, Elite Body Shop Solutions
• 12:15 PM – 12:45 PM | Lunch Break – 
• 12:45 PM – 1:45 PM | Exhibitor Showcase, Raffles, and Q & A
• 1:45 PM – 2:00 PM | Break
• 2:00 PM – 4:00 PM | Session 3 – Ryan Taylor, BodyShop Booster

Technician Training – 

• 8:00 AM – 10:00 AM | Session 1 – Ryan Marrinan, 3M
• 10:15 AM – 12:15 PM | Session 2 – Danny Hacker, Keco
• 12:15 PM – 12:45 PM | Lunch Break –
• 12:45 PM – 1:45 PM | Exhibitor Showcase, Raffles, and Q & A
• 1:45 PM – 2:00 PM | Break
• 2:00 PM – 3:00 PM | Session 3 – Glass Training
• 3:00 PM – 4:00 PM | Session 3 – Technician Roundtable:  Facilitators Ryan Struve & Jason Bartanen
•  

Networking & Social – 

Time: 4:00 PM – 5:45 PM

• 4:00 PM – 4:30 PM | Check into Rooms at Holiday Inn
• 4:30 PM – 5:45 PM | Networking Reception –
• Door Prizes, Networking, Light Appetizers, Beverages

Dinner, Meeting, & Awards –

• 6:00 PM | Dinner
• 6:30 PM | WCRP Membership Meeting
• 7:00 PM | WCRP Awards Presentation